Unlock Peace of Mind. Create Connection.
See what happens when communication just works.
Tell Us What You Need
If your requirements don’t fit neatly into a plan, we’ll create one that does. Whether you’re running a single event, operating across multiple locations or need something more tailored, our team is ready to help.
FAQs
How long is the free trial?
We offer a 30-day free trial that is completely unrestricted.
Can my co-workers join my free trial?
Yes, the 30-day free trial is unrestricted and not limited to any number of users.
What are my payment options?
Your payment is a simple monthly or annual transaction made via a credit card.
Are there any message limits?
There are no message limits. Connect with your organization as much as you need to. Whenever. Wherever.
How can I contact support?
There are 3 main ways of reaching our support team:
- Email us at support@jovoapp.com
- Contact us in-app: Support Jovo Group.
- Start a live chat inside office hours via our website.
How do I cancel my subscription?
You can manage your subscription anytime from the admin panel. Alternatively, please email support@jovoapp.com and we’ll arrange to cancel your subscription.
How do you determine your pricing tier?
For churches and non-profits we monitor your account and will advise you one month in advance if you are likely to move up or down a tier and what impact this will have on your bill.
For businesses: We will charge for the number of users in your organization.
How does Jovo store and protect my data?
Jovo uses the same industry practices as tools such as Slack and Teams to keep your data secure. All data is encrypted in the databases and then transmitted and received from the mobile app.
For more information visit our page on Security.
