Please note: We're currently in the process of updating our support content that reflects the latest branding and terminology. Until this work is completed, you may notice references to our former name and some terminology that has since been updated.
While the core functionality remains the same, certain labels and interface elements may differ slightly from the current version of the platform. Thank you for your understanding in the meantime.
Note: Supercommunities can only be created and managed via the admin website. In order to make changes to an Audience, you must either:
- Be the Owner of that Audience
- Be an Organization Owner or Admin OR
- Have Audience privileges for your organization (as assigned by an Owner or Admin)
Log in to my.jovoapp.com/admin/, and in the left-hand menu, click “Groups”.
Select the Group that you would like to add as a “child” under your new Audience.
In the tabs across the top, select “Relationships”. This will display a list of all the existing child/parent relationships for that Group.
To add this Group as a “child” under your new Audience, click on the + sign in the top right of this screen.
In the new window that appears, click on the name of your new Audience. You will now see that your Audience is listed as a Parent in the “Relationships” tab.
Note: You will need to repeat this process for each child Group you want to add to your new Audience.
Still have Questions?
We’re here to help! If you need further assistance, feel free to reach out to our support team.
