Please note: We're currently in the process of updating our support content that reflects the latest branding and terminology. Until this work is completed, you may notice references to our former name and some terminology that has since been updated.
While the core functionality remains the same, certain labels and interface elements may differ slightly from the current version of the platform. Thank you for your understanding in the meantime.
Important: The only people who should be added as members of an audience should be people with posting permissions. You do not need to add individual sub-group members to an Audience – they will automatically receive messages posted to the Audience.
To add someone to the list of people receiving messages posted to your Audience, you will either need to add them directly to one of the component sub-groups, or make sure their sub-group has been added as a "child" to your Audience.
You can add posting members to an Audience in the same way that you add new members to any Group.
We’re here to help! If you need further assistance, feel free to reach out to our support team.