See what happens when communication just works.
| Trust & Safety | |||
| GDPR-first data handlingJovo is built to support responsible data handling and privacy requirements. | |||
| Safeguarding LogsA record of key activity across the organisation — edits, deletions, who made them, and which group was affected. | |||
| Groups & Communication | |||
| Chat GroupsA group where any member can post and start conversation. Built for two-way, member-led communication. | |||
| News GroupsA group where only selected people can post. Read-only for everyone else — built for one-directional sharing like news and updates. | |||
| Expiring GroupsA group that automatically closes at a date and time you choose. | |||
| Group FinderHelps members find and browse groups relevant to them. | |||
| Multi-GroupsA group made up of other groups. Post once and it appears in every group inside it. Replies stay in each individual group. | |||
| Groups included | Up to 20 | Unlimited | Unlimited |
| Posts & Engagement | |||
| EventsAdd a date (or dates) to a post so it also appears in a dedicated, chronological Events tab. | |||
| PollsAsk a single-choice or multi-choice question, with an optional closing date. | |||
| Scheduled PostsWrite a post now and choose exactly when it's sent. | |||
| Starred PostsHighlight an important post so it's easy for everyone to find again later. | |||
| Read CountShows how many people have seen a post. | |||
| Notification SchedulingSet the days and times you want to receive notifications. Messages outside those hours arrive quietly. | |||
| Media StorageHow long photos, videos, and files shared in groups are kept. After this period, media is removed but posts remain. | 30 days | 1 year | 3 years |
| Members & Access | |||
| Active users | Up to 100 | Up to 1,999 | 2,000+ |
| Anonymous MembersLets people join an open group without sharing their name, email, or phone number — ideal for people who just want to stay in the loop. | |||
| AreasGroups related groups together and lets you manage permissions across all of them at once. | |||
| Discoverable OrganisationYour organisation appears in Jovo's search, so people can find it and join open groups without an invite. | |||
| Multi-LocationSet up multiple locations or sites, each with its own default groups and Group Finder results, so people only see what's relevant to where they belong. | |||
| Branding | |||
| Organisation HeaderA custom image at the top of everyone's group list. | |||
| Custom EmojisAdd your own organisation-specific emojis and choose which ones appear as default reaction options. | |||
| Image LibraryA shared library of admin-approved images members can pick when adding media to a group. | |||
| Admin Tools | |||
| InsightsHigh-level stats for admins on groups, posts, activity, and engagement. | |||
| Integrations | |||
| ChurchSuite IntegrationSyncs groups and invites between Jovo and ChurchSuite; invite people using ChurchSuite tags. | |||
| Planning Center IntegrationConnects Jovo with Planning Center to support joined-up church communication and admin. | |||
| Support & Success | |||
| Support | Self-serve | Staff training + onboarding | Named account manager |
| Quarterly health checks & reviews | |||
If your requirements don’t fit neatly into a plan, we’ll create one that does. Whether you’re running a single event, operating across multiple locations or need something more tailored, our team is ready to help.
How long is the free trial?
We offer a 30-day free trial that is completely unrestricted.
Can my co-workers join my free trial?
Yes, the 30-day free trial is unrestricted and not limited to any number of users.
What are my payment options?
Your payment is a simple monthly or annual transaction made via a credit card.
Are there any message limits?
There are no message limits. Connect with your organisation as much as you need to. Whenever. Wherever.
How can I contact support?
There are 3 main ways of reaching our support team:
How do I cancel my subscription?
You can manage your subscription anytime from the admin panel. Alternatively, please email support@jovoapp.com and we’ll arrange to cancel your subscription.
How do you determine your pricing tier?
For churches and non-profits we monitor your account and will advise you one month in advance if you are likely to move up or down a tier and what impact this will have on your bill.
For businesses: We will charge for the number of users in your organisation.
How does Jovo store and protect my data?
Jovo uses the same industry practices as tools such as Slack and Teams to keep your data secure. All data is encrypted in the databases and then transmitted and received from the mobile app.
For more information visit our page on Security.