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The Jovo support page is a space for you to find out how to use Jovo in the most effective way.

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Groups

Add members to a Group

How to add members to a Group

Audiences

Add sub-groups to an Audience

How to add sub-groups (i.e. “children”) to an Audience

Admin Site

App vs. Admin Website

When to use the app vs. the admin website?

Groups

Change your notification settings

Everything you need to know to change your notification settings in Jovo

Groups

Common reasons for not receiving notifications

Thing to look out when it seems like you're not getting notifications

ChurchSuite v2

Connect Jovo to ChurchSuite

How to connect Jovo to your ChurchSuite Account

Groups

Conversation Group features

What features are available in a conversation group

Groups

Edit or delete an existing Group

How to edit or delete an existing Group

Launching

How Integrating ChurchSuite Can Help You Onboard Your Church to Jovo

Connect ChurchSuite and Jovo to simplify setup and get your congregation onboarded more quickly.

Troubleshooting

How to add another email address to your Jovo account

Adding multiple email addresses to your Jovo account

Audiences

How to add members to an Audience

What you need to know to add members to an Audience

Groups

How to create a Group

Everything you need to know to create new Group

Groups

How to edit Group membership permissions

Everything you need to know about Group membership permissions

Launching

How to Launch Jovo in Your Church in 30 Days

Or even faster!

Groups

How to set a Group to expire

Creating expiring Groups

Integrations

How to Set Up a ChurchSuite Group Integration with Jovo

How you can sync your ChurchSuite small groups with Jovo:

Integrations

How to Set Up a Planning Center Groups Integration with Jovo

Syncing your Planning Center groups with Jovo allows you to manage your small groups effortlessly

Integrations

How to Set Up a Planning Center Services Integration with Jovo

Integrating Planning Center Services with Jovo is an efficient way to manage your teams and events

Integrations

How to use ChurchSuite Small Groups Sync

Sync ChurchSuite small groups with Jovo

Admin Site

How to Use Jovo on Desktop

Learn how to use Jovo on your desktop via browser or as a desktop app

ChurchSuite v2

How to use Jovo with ChurchSuite rotas

Use ChurchSuite Smart Tags with Jovo Tag Invites to keep rota-based groups up to date

Integrations

How to use Planning Center Groups Sync

Everything you need to know about using Planning Center Groups Sync

ChurchSuite v2

Invite People to Groups Using ChurchSuite Tags

How to invite your members to Jovo Groups using ChurchSuite Tags

Admin Site

Multi-Location Mode in Jovo

Current Version

Integrations

Preparing for a ChurchSuite Small Groups Sync

Everything you need to know to prepare for ChurchSuite Small Groups Sync

Integrations

Preparing for a Planning Center Groups Sync

How to prepare for a Planning Center Groups Sync

Integrations

Removing duplicate members within Planning Center

How to handle duplicate Planning Center members

Admin Site

Safeguarding Logs: What they are and where to find them

Date of Last Update: 10th May 2025

Audiences

Setting up an Audience

How to set up

Groups

"Show History" Settings and Functionality

Everything you need to know about showing the history for a Group

Troubleshooting

Signing In When You Don’t Get Emails on Your Phone

How to Fix Email Login Issues

ChurchSuite v2

Sync ChurchSuite Small Groups to Jovo Areas

How to Sync your ChurchSuite Small Groups into an Area in Jovo

ChurchSuite v2

Using the Address Book with ChurchSuite Integration

How to view your ChurchSuite Address Book in Jovo using ChurchSuite Integration

Admin Site

Welcome to the Jovo Admin Site

Welcome to Jovo: an Introduction to the admin website

Groups

What are the different types of Groups?

Which is the right type of Group for you?

Audiences

What is an Audience?

What is an Audience and when should you use them?

Launching

When Is the Best Time for a Church to Launch Jovo?

A practical guide to timing your Jovo launch and preparing your congregation for a smooth transition.

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Communities

Common reasons for not receiving notifications

Common reasons for not receiving notifications

Read more
"Show History" Settings and Functionality

"Show History" Settings and Functionality

Read more
How to edit Group membership permissions

How to edit Group membership permissions

Read more
How to set a Group to expire

How to set a Group to expire

Read more
Add members to a Group

Add members to a Group

Read more
Edit or delete an existing Group

Edit or delete an existing Group

Read more
Change your notification settings

Change your notification settings

Read more
How to create a Group

How to create a Group

Read more
What are the different types of Groups?

What are the different types of Groups?

Read more
Conversation Group features

Conversation Group features

Read more

Supercommunities

What is an Audience?

What is an Audience?

Read more
How to add members to an Audience

How to add members to an Audience

Read more
Add sub-groups to an Audience

Add sub-groups to an Audience

Read more
Setting up an Audience

Setting up an Audience

Read more

Integrations

How to Set Up a Planning Center Groups Integration with Jovo

How to Set Up a Planning Center Groups Integration with Jovo

Read more
How to Set Up a Planning Center Services Integration with Jovo

How to Set Up a Planning Center Services Integration with Jovo

Read more
How to Set Up a ChurchSuite Group Integration with Jovo

How to Set Up a ChurchSuite Group Integration with Jovo

Read more
Preparing for a ChurchSuite Small Groups Sync

Preparing for a ChurchSuite Small Groups Sync

Read more
How to use ChurchSuite Small Groups Sync

How to use ChurchSuite Small Groups Sync

Read more
Removing duplicate members within Planning Center

Removing duplicate members within Planning Center

Read more
How to use Planning Center Groups Sync

How to use Planning Center Groups Sync

Read more
Preparing for a Planning Center Groups Sync

Preparing for a Planning Center Groups Sync

Read more

Admin Site

Multi-Location Mode in Jovo

Multi-Location Mode in Jovo

Read more
Safeguarding Logs: What they are and where to find them

Safeguarding Logs: What they are and where to find them

Read more
How to Use Jovo on Desktop

How to Use Jovo on Desktop

Read more
Welcome to the Jovo Admin Site

Welcome to the Jovo Admin Site

Read more
App vs. Admin Website

App vs. Admin Website

Read more

Still have Questions?

We’re here to help! If you need further assistance, feel free to reach out to our support team.

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