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The Jovo support page is a space for you to find out how to use Jovo in the most effective way.

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Groups

Add members to a Group

How to add members to a Group

Audiences

Add sub-groups to an Audience

How to add sub-groups (i.e. “children”) to an Audience

Jovo Admin - Legacy

App vs. Admin Website

When to use the app vs. the admin website?

Jovo Admin - New

A tour of the Jovo admin site

Current Version

Groups

Change your notification settings

Everything you need to know to change your notification settings in Jovo

Groups

Common reasons for not receiving notifications

Thing to look out when it seems like you're not getting notifications

ChurchSuite v2

Connect Jovo to ChurchSuite

How to connect Jovo to your ChurchSuite Account

Groups

Conversation Group features

What features are available in a conversation group

Jovo Admin - New

Creating a Group and Inviting People

Current Version

Groups

Edit or delete an existing Group

How to edit or delete an existing Group

Launching

How Integrating ChurchSuite Can Help You Onboard Your Church to Jovo

Connect ChurchSuite and Jovo to simplify setup and get your congregation onboarded more quickly.

Troubleshooting

How to add another email address to your Jovo account

Adding multiple email addresses to your Jovo account

Jovo Admin - New

How to add members to a Multi-Group

Current Version

Audiences

How to add members to an Audience

What you need to know to add members to an Audience

Jovo Admin - New

How to choose group access and group type

Current Version

Jovo Admin - New

How to connect Groups to a Multi-Group

Current Versio

Groups

How to create a Group

Everything you need to know to create new Group

Jovo Admin - New

How to create a multi-group

Current Version

Jovo Admin - New

How to edit group membership permissions

Current Version

Groups

How to edit Group membership permissions

Everything you need to know about Group membership permissions

Jovo Admin - New

How to invite people to your groups

Current Version

Launching

How to Launch Jovo in Your Church in 30 Days

Or even faster!

Groups

How to set a Group to expire

Creating expiring Groups

Jovo Admin - New

How to set a Group to expire

Current Version

Integrations

How to Set Up a ChurchSuite Group Integration with Jovo

How you can sync your ChurchSuite small groups with Jovo:

Integrations

How to Set Up a Planning Center Groups Integration with Jovo

Syncing your Planning Center groups with Jovo allows you to manage your small groups effortlessly

Integrations

How to Set Up a Planning Center Services Integration with Jovo

Integrating Planning Center Services with Jovo is an efficient way to manage your teams and events

Jovo Admin - Legacy

How to update Conversation Group settings

Current Version

Jovo Admin - New

How to update Post History settings for a Group

Current Version

Integrations

How to use ChurchSuite Small Groups Sync

Sync ChurchSuite small groups with Jovo

Jovo Admin - Legacy

How to Use Jovo on Desktop

Learn how to use Jovo on your desktop via browser or as a desktop app

ChurchSuite v2

How to use Jovo with ChurchSuite rotas

Use ChurchSuite Smart Tags with Jovo Tag Invites to keep rota-based groups up to date

Integrations

How to use Planning Center Groups Sync

Everything you need to know about using Planning Center Groups Sync

Jovo Admin - New

How to use the Group Finder

Current Version

ChurchSuite v2

Invite People to Groups Using ChurchSuite Tags

How to invite your members to Jovo Groups using ChurchSuite Tags

Jovo Admin - Legacy

Multi-Location Mode in Jovo

Current Version

Integrations

Preparing for a ChurchSuite Small Groups Sync

Everything you need to know to prepare for ChurchSuite Small Groups Sync

Integrations

Preparing for a Planning Center Groups Sync

How to prepare for a Planning Center Groups Sync

Integrations

Removing duplicate members within Planning Center

How to handle duplicate Planning Center members

Jovo Admin - Legacy

Safeguarding Logs: What they are and where to find them

Date of Last Update: 10th May 2025

Audiences

Setting up an Audience

How to set up

Groups

"Show History" Settings and Functionality

Everything you need to know about showing the history for a Group

Troubleshooting

Signing In When You Don’t Get Emails on Your Phone

How to Fix Email Login Issues

ChurchSuite v2

Sync ChurchSuite Small Groups to Jovo Areas

How to Sync your ChurchSuite Small Groups into an Area in Jovo

ChurchSuite v2

Using the Address Book with ChurchSuite Integration

How to view your ChurchSuite Address Book in Jovo using ChurchSuite Integration

Jovo Admin - New

Using the Dashboard on the admin site

Current Version

Jovo Admin - New

Using the Groups section in the Jovo admin site

Current Version

Jovo Admin - Legacy

Welcome to the Jovo Admin Site

Welcome to Jovo: an Introduction to the admin website

Groups

What are the different types of Groups?

Which is the right type of Group for you?

Jovo Admin - New

What is a Multi-Group?

Current Version

Audiences

What is an Audience?

What is an Audience and when should you use them?

Jovo Admin - New

What you can see on the Insights page

Current Version

Launching

When Is the Best Time for a Church to Launch Jovo?

A practical guide to timing your Jovo launch and preparing your congregation for a smooth transition.

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