When you create a Group in Jovo, you have the option to set an expiration date and time, after which that Group will be automatically deleted. 

This is a very useful tool if you are creating Groups around a one-time event (for example, the operations team for a conference that will take place on a specific date).  

Change the Expiration settings of a Group within the app

Please note: Only a Group Owner can set or change an expiration date within the app. You can do this when creating a Group, or you can change/remove the expiration date of a Group after it has been created.

Open the Group for which you’d like to change the expiration settings, and tap on the icon with 3 dots in the top right corner. In the bottom menu that appears, select the pencil symbol to access Group Settings. 

On the Group Settings screen, toggle the “Expires” button to turn on the expiration function, then select the date and time for expiration. You can turn off the expiration function at any time by toggling the button back the other way. 

If you have previously set an expiration date that you would like to change, you’ll need to toggle the switch to turn off the previous expiration date, and then toggle it back on to set a new date. 

Change the Expiration settings of a Group on the admin website

Please note: In order to manage the expiration settings of a Group using the admin portal, you must be one of the following: 

• Owner of that Group
• Organisation Owner or Admin
• Area Owner or Admin

Log into your account on the my.jovoapp.com/admin/ portal.

In the left-hand menu, click on “Groups”, and then choose the name of the Group for which you’d like to change the expiration settings. 

Next, select the “Details” tab in the top menu. 

On this page, just below the “Name” field, you’ll see a field where you can select or edit the expiration date. If you don’t want your Group to expire, just leave this field blank. 

Then click the “Save” button.