You must have administrative permissions within your organisation in order to create a new Community.

Unless you’re an Owner or Admin for your entire organisation, you’ll only be able to create Communities within your specific Area*, and your permission types will determine which kinds of Communities you can create (e.g. public vs. private). 

*Only applicable for organisations with more than one Area

Create a Community within the app

You can create private Communities directly in the app, but you’ll need to use the web version to create public Communities and Supercommunities. 

On the app home screen, tap the + icon in the top right corner, and then tap the + icon again on the “Find A Community” page. 

‍Please note: If you have permission to Create Communities from Planning Center, you will have the opportunity to select that option here. Otherwise, tapping the + icon will take you directly to the “Create Community” screen.

On the “Create Community” screen, you will be prompted to give your new Community a name, and you can optionally add a photo, subtitle, and description.

Please note: If you are an administrator for multiple Areas, you’ll also see a dropdown menu at the top of the screen with all the Areas in which you can create a Community. Be sure to select the appropriate organisational Area for your new Community.

Next, select the appropriate Community settings by toggling the chat, expiration, and history buttons. 

Finally, tap the “Create” button at the bottom of the screen. Your Community has now been created. 

Create a Community on the admin website

Log into your account on the my.jovoapp.com portal.

In the left-hand menu, click “Communities”, then in the top right corner of the Communities view page, click on the + icon.

If you are an administrator for multiple Areas, you’ll need to select the appropriate organisational Area for your new Community by clicking the "select" button next to the appropriate Area. If you’d like to create a Community that is not within a specific Area, you can select "No area".

If you have permission to create a Community from Planning Center, you will be able to select this option at the top of the page.

Otherwise, in the “Community Details” section, you will be prompted to:

• Give your new Community a name
• Select what type of Community it will be
• Optionally: Set an expiration date (useful for Communities created for a specific event)
• Choose whether you’d members to be able to see messages sent before they joined using the History settings 
• Optionally: Add a photo, subtitle, and Community description.

Finally, tap the “Create” button at the bottom of the screen. Your Community has now been created.