Change your notification settings
Please note: We're currently in the process of updating our support content that reflects the latest branding and terminology. Until this work is completed, you may notice references to our former name and some terminology that has since been updated.
While the core functionality remains the same, certain labels and interface elements may differ slightly from the current version of the platform. Thank you for your understanding in the meantime.
About Notification Settings
When you first download Jovo, you will be prompted to “Allow Notifications” from the app. You can always change your global notifications preferences for Jovo in your phone’s Settings app.
Within the Jovo app, you can then customise your notification preferences for each individual Community you belong to.
Editing Your Notification Settings for a specific Community
First, open the community for which you’d like to change the notification settings, and tap on the icon with 3 dots in the top right corner. In the bottom menu that appears, tap on the text that reads “Notifications turned on/off".
In the “Notifications Settings” menu that appears, you will be able to select from the following options:
Enable notifications:
- For all messages and posts (default setting)
- Only for important posts - you will only not receive push notifications for chat activity, but you will be notified about important posts
Disable notifications:
- Disable all notifications, but still show “unread messages” count within the app
- Disable all notifications and hide “unread messages” count within the a
Still have Questions?
We’re here to help! If you need further assistance, feel free to reach out to our support team.
