Multi-location mode in Joyned makes it easy for organisations with multiple sites—like churches, retail stores, warehouses, or logistics hubs—to tailor the app experience by location. This guide walks you through how to configure it in the admin panel and what users will see in the mobile app.

What Is Multi-Location Mode?

When enabled, multi-location mode allows you to:

• Set up individual locations with GPS coordinates
• Assign default communities to each location
• Customise what appears in the Community Finder for each site

This ensures your members or staff only see content that’s relevant to their location.

Step 1: Enable Multi-Location Mode in the Admin Site

1. Log in to the Jovo admin panel.
2. Go to Organisation > Organisation Finder.
3. Scroll to the bottom and enable Multiple Locations.

Once enabled, a new Locations tab will appear in your admin menu.

Step 2: Add Your Locations

1. Go to the Locations tab.
2. Click the plus (+) button to add a new site.
3. Add key details for each location:
   • Name
   • Image (optional)
   • Latitude and longitude (used for proximity detection)
4. Save your changes.

Each location can now have its own GPS point, image, and customised experience in the app.

Step 3: Assign Default Communities Per Location

1. Within each location profile, select Communities.
2. Choose which communities should be available by default when someone joins that site.
3. You can list multiple communities (e.g., a church may show separate services or ministries).

Step 4: Customise the Community Finder by Location

The Community Finder helps new users explore what’s available in the organisation.

Here you can:

• Set global options shown to all users
• Set location-specific items (e.g. links, service times, ministries)

Example:

• A user near City Life Church Brighton may see:
  • “Get directions to Brighton location”
  • Brighton-specific ministries (e.g., Men’s/Women’s groups)
• A user near Hove will see only the communities and links for Hove

What Users See in the Mobile App

When someone opens the app and taps Find Your Organisation:

• The app uses GPS to show nearby locations.
• The user selects a location (e.g., City Life Church – Hove).
• They’re presented with that location’s specific:
  • Communities
  • Events or services
  • Community Finder options

They will not see options for other sites unless they explicitly join them.

This ensures a clean, focused user experience, only what's relevant to their location.

Use Cases Beyond Churches

While the example here uses a church, multi-location mode is ideal for:

• Retail chains: Show different store teams or roles
• Warehousing and logistics: Filter shift groups per depot
• Events or field organisations: Tailor communities by city or venue

Recap: Why Use Multi-Location Mode?

Multi-location mode helps:

• Keep communication localised and relevant
• Reduce confusion across dispersed teams
• Make onboarding smoother for new users

By setting up GPS-based filtering and custom default communities, Jovo ensures that every member of your organisation sees exactly what they need, when and where they need it.