Creating your Audience 

Please Note: Audience can only be created and managed via the admin website. In order to create an Audience, you must either: 

• Be an Organization Owner or Admin OR
• Have Audience privileges for your organization (as assigned by an Owner or Admin)

First, log into your account on the jovoapp.com/admin portal.

In the left-hand menu, click “Groups”.

In the top right corner of the GRoups view page, click on the + icon. 

If you are an administrator for multiple Areas, you’ll need to select the appropriate organizational Area for your new Audience by clicking the select button next to the appropriate Area. Alternatively, if you’d like to create an Audiencethat is not within a specific Area, you can select "No Area". 

You will also have a chance to:  

• Give your new Audience a name
• Optionally: Add a photo, subtitle, and a description.

Finally, tap the “Create” button at the bottom of the screen. Your Audience has now been created – the final step is to link it to its component “child” Groups. 

Linking “child” Groups to your new Audience 

Go back to the home page of my.jovoapp.com/admin, and in the left-hand menu, click on “Groups”.

Select the Group that you would like to add as a “child” under your new Audience. 

In the tabs across the top, select “Relationships”. This will display a list of all the existing child/parent relationships for that Group. 

To add this Group to your new Audience, click on the + sign in the top right of this screen. 

In the new window that appears, click on the name of your new Audience. You will now see this listed as a "Parent" in the Relationships chart. 

Please note: You will need to repeat this process for each child Group you want to add to your new Audience.