What are permissions?  

Within each Jovo Group, there are several different levels of permissions that determine what each member is authorised to do:  

• Member (default setting): View-only permissions within a public or one-way private group. Within conversation-enabled Groups, members can send basic messages and react to other messages and posts within the group.
• Poster: Create posts and polls, and star important posts and messages.
• Membership Manager: Invite and remove members within the app, and share the Group join link or QR code.
• Owner: All the permissions of Posters and Membership Managers, plus the ability to edit or delete the Group, change membership permissions, and delete any post or message. Each Group can have multiple Owners.

How to set membership permissions

Set membership permissions within the app

Note: Only a Group Owner can set permissions within a Group in the app. You can either do this when adding new members to a group, or you can change an existing member’s permissions once they have been added. 

On the Group page, tap on the member icon in the top right corner. For the member whose permissions you’d like to edit, select the 3 dot symbol next to their name. 

This will open a screen that lets you set their permission levels, as described above. Once you’ve selected the correct permissions, hit the green “Save” button at the bottom. 

Set membership permissions on the admin website 

Note: In order to set membership permissions using the admin website, you must be one of the following: 

• Owner of that Group
• Organisation Owner or Admin
• Area Owner or Admin

You can do this either when adding new members to a group, or you can change an existing member’s permissions once they have been added. 

Log into your account on the my.jovoapp.com/admin/ portal.

In the left-hand menu, click on “Groups”, and then choose the name of the Group whose member privileges you’d like to change. 

In the top menu, click on the “Members” tab. Here you’ll see a list of all the members of that Group, along with their current permissions. To edit a member’s permissions, click on the pencil icon next to their name, edit the “Owner”, “Membership Manager”, and “Poster” boxes as desired, then click the tick icon to save the new permissions.