

Despite widespread investment in workplace technology, communication tools are failing deskless workers. In the UK, 47% of frontline staff rely on unofficial communication channels to stay informed. This communication gap contributes directly to rising stress levels, with 16% of frontline employees attributing their workplace stress to poor communication from management.
Some of the most common frontline communication challenges include:
Poor onboarding and shift coordination, impacting performance and service quality
Employee connection and communication isn’t just a convenience, it’s a business-critical function. Research shows that organisations with a highly connected employee experience are 21% more profitable and 17% more productive than those with disengaged teams. Yet, deskless employees consistently report feeling left out.
Workplace Insights reports that deskless employees make up 80% of the global workforce, with only 43% of deskless workers feeling seen, valued, and appreciated. This highlights a major disconnect in communication and recognition, a risk that contributes to reduced employee connection, engagement and retention, as well as inefficiencies across departments.















Jovo is purpose-built for deskless teams, by people who understand the daily communication struggles of shift-based and mobile staff. Jovo addresses the fragmented messaging deskless employees face and offers a communication tool that nurtures connections.
Built for smartphones and designed for real-world teams, Jovo makes connecting with employees easy, without the need for a company laptop.
From HQ-wide announcements to location-specific updates, Jovo gives you precise control over who sees what. Messages are targeted, timely, and trackable.
Jovo keeps your internal communication secure and compliant with UK data protection regulations. All messages are encrypted, stored appropriately, and fully auditable.
Deskless employees often feel disconnected from the business. Jovo helps foster belonging by enabling two-way comms, team recognition, and inclusive updates, empowering frontline employees to connect effectively.
Whether you’ve got 50 staff or 5,000, connecting with employees across your organisation can feel like a lot of work - especially when you’re interrupting the status quo with a new communication tool. Thankfully, Jovo is quick to implement and simple to use. What’s more, admin dashboards make user management and reporting a breeze.
If your teams are still relying on email threads, printed memos, or consumer apps, it’s time for a safer, smarter solution. Discover how Jovo can connect your employees and establish a company foundation built on collaboration, trust, and simplicity. Once you discover how transformative Jovo is, you’ll never go back.